St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,121 reviews

Reviews

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Reviews

 
Page 259 of 2114
 
Review of Children's ADHD/ASD Service written by
15th January 2021



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of CYP ADHD/ASD Service
15th January 2021


Because I would of liked my mum to be in there.


Kindness
Understanding
Listening
Safe
Experience
 
Review of Kingfisher Ward written by a patient
15th January 2021


Because am taken care of when feeling down.

Suggested improvements
Let me be a bit indropedent personal high freedom to move around improve my learing capability.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Spinney Ward written by a family member
15th January 2021


I found I had to suggest things to try - ie google hospital procedures. Remind safe of issues with reading and writing etc...

Suggested improvements
Too many different people involved - not the best communication between staff, ie told glasses broken, go to collect staff member said glasses were find. Later on phone call to say may actually were broken could I collect and get mended.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Children's ADHD/ASD Service written by
15th January 2021


Great with my daughter and made her feel at ease.

Suggested improvements
All great.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Children's ADHD/ASD Service written by
15th January 2021


Relaxed and constantly spoke to my child.

Suggested improvements
Good service.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Children's ADHD/ASD Service written by
15th January 2021


The staff are very friendly, during his assessment my son felt happy and content.

Suggested improvements
Nothing, this department is perfect.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Children's ADHD/ASD Service written by
15th January 2021


Everything was well explained by guy. He was friendly and put him at ease.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Children's Therapy Services - Physiotherapy written by
15th January 2021


All staff very kind and helpful.


Dignity/Respect
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Safe
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Parent Dignity
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Review of Children's ADHD/ASD Service written by
15th January 2021


Treated well but takes too long for referalls.

Suggested improvements
Quicker response.

2022-03-01 16:06:38
Response from St Mary's Hospital

The waiting list is regularly reviewed and we are working hard to improve waiting times. We have had additional clinicians join the team which we anticipate will impact positively on these waiting times.

2022-03-01 16:06:17
Response from St Mary's Hospital

The waiting list is regularly reviewed and we are working hard to improve waiting times. We have had additional clinicians join the team which we anticipate will impact positively on these waiting times.

Dignity/Respect
Involvement
Rating not given.
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Rating not given.
Experience
 
 
Page 259 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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